What experience level do I need to join a trip? We offer programs for all skill levels — from first-time hikers to seasoned alpinists. Each trip page includes prerequisites and recommended fitness levels. If you're unsure, reach out and we’ll help you choose the right adventure.

Do you provide gear, or do I need my own? Some specialized equipment may be provided or available to rent (e.g., ice tools, harnesses, helmets), but participants are expected to bring their own clothing and footwear. Each trip page includes a detailed gear list.

What happens if the weather is bad? The mountains can be unpredictable. We always prioritize safety and may adjust plans based on conditions. If a trip needs to be cancelled due to weather, we’ll happily discuss rescheduling depending on the situation.

How many people are on a trip? Group sizes vary depending on the objective and guide-to-guest ratio. Most programs are kept small to ensure quality instruction, safety, and a more personal experience.

Are your guides certified? Absolutely. Our guides hold certifications through the Association of Canadian Mountain Guides and other recognized organizations. Safety and professionalism are core to everything we do.

What’s your cancellation policy? We ask for notice well in advance when cancelling. Details can vary by trip, but generally: cancellations more than 30 days out receive a refund minus a small admin fee. Cancellations within 30 days are none refundable unless the spot is filled. See our full policy during booking.

Can I book a custom or private trip? Yes — we love designing custom adventures for individuals, families, or groups. Whether it’s a specific peak, skill, or date in mind, send us a note and we’ll make it happen.